Project Management C722 WGU, Top Questions and answers, graded A+

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Project Management C722 WGU, Top Questions and answers, graded A+ project characteristics - ✔✔-initiation, planning, executing, and closing operations - ✔✔-the ongoing activities designed ... to support the primary function of a business and keep it operating efficiently "day to day activities" continue over an indefinite time period no specific start or end dates project - ✔✔-a temporary endeavor undertaken to create a unique product, service, or result supports a *program* has a specific start and end date may last a short time (days, weeks, months) or several years could be a single organization or partnership a new product may be developed or improvements are made to an existing product/service product - ✔✔-outcome of what the project created ex: infrastructure (roads, bridges, highways, tunnels, etc.) vehicle you drive latest vaccine creating a new office building, house, library business strategy - ✔✔-includes activities, methods, and tactics that will be used to meet the business's goals which may include: increased market share and profitability through entry into a new market customer retention -> "best service ever!" compliance with new/revised government systems reduced operational costs SME (subject matter experts) - ✔✔-have authority/knowledge over a particular area/topic portfolio - ✔✔-group of related programs that support a long term company goal or objective program - ✔✔-a group of related projects designed to accomplish a common goal over an extended period of time Phases of the project life cycle - ✔✔-defining (intializing), Planning, executing and closing defining - ✔✔-idea for the project is formalized into a proposal, and the decision to select the project is made; Draft a proposal that includes the following information: Major outcomes/deliverables, how the project will be completed, high-level estimate of the cost, estimate of completion time, reason for project, benefits that company will gain per completion, resources needed, risks, stakeholder's roles, where/by whom decisions are made (deciding customer or stakeholder) planning - ✔✔-detailed planning occurs and aligns with the complexity of the project and suffices stakeholders; documents info about each activity that will need to be completed in order for the project to achieve intended outcomes; may be timely** you are creating baselines** in this phase! executing - ✔✔-bulk of the work to complete the project's outcome, team completes the required work activities, outcomes are tangible products (buildings, textbooks, gaming systems, or training manuals), or intangible products (software programs, websites, or events) team may need to return to the planning phase in order to make an adjustment to the budget, schedule, or scope closing - ✔✔-project outcome is delivered to the customer or sponsor. Customer/sponsor evaluates ourcomes to determine acceptability, lessons learned are documented SMART goals - ✔✔-Specific, Measurable, Attainable, Realistic, Timely specific - what you are trying to achieve measurable - quantifiable achievable - is it possible with given resources? relevant - does it make sense? timely - is there a completion date? project management strives to... - ✔✔-control costs, improve productivity, and achieve results project management - ✔✔-the application of knowledge, skills, tools, and techniques to project activities to meet project requirements and goals project managers - ✔✔-initiate projects with clear goals, sponsors, and aligns with organization's goals oversee development of a realistic plan that meets the approved requirements must possess complete knowledge of the project plan, which includes approved requirements for the product, service, or process being produced, schedule, resources, budget, material, equipment, and facilities project performance - ✔✔-is measured against baselines, known as "triple constraints" triple constraints - ✔✔-time, cost, scope "working" project manager - ✔✔-functional manager may have no previous experience "dedicated" project manager - ✔✔-primary role is a PM possess knowledge, skills, and training in PM communication plan - ✔✔-requirements/guidelines for what is expected, what has been completed, issues that have been identified, steps needed to perform in order to solve issues, and what will be done in the next period between communications status meeting - ✔✔-current status updates on project's schedule, budget, and functional progress need to be regular and timely stakeholder analysis - ✔✔-process of assessing a system and potential changes to it as it relates to relevant and interested parties change requests - ✔✔-requests for changes in scope, schedule, or funding change control board - ✔✔-will ensure changes will not negatively impact the project's triple constraints project reports - ✔✔-communication status of the project, including risks/issues, provide direction to team, project history, and successes/failures collaboration tools - ✔✔-software (online and offline) that allows people to work together on the same documents and projects over local and remote networks email, messaging, microsoft project software gnatt chart - ✔✔-a simple bar chart that lists project tasks vertically against the project's time frame, listed horizontally (schedule tool) project managers should check in with members every... - ✔✔-80 hours conflict management - ✔✔-communicate clearly, often, and with sensitivity establish expectations, address conflict immediately, and stay focused on goals PMBOK - ✔✔-project management book of knowledge PRINCE2 - ✔✔-projects in controlled environments, version 2 focuses on the specification of outputs rather than the coordination of activities; includes specific processes and terminology to ensure all participants understand the work PMI - ✔✔-project management institute publishes 2 types of standards: foundational and practice APM - ✔✔-association for project management UK based charter organization AXELOS - ✔✔-joint venture between UK government and capita manages and grows standards PMP - ✔✔-project management professional certification types of structures - ✔✔-functional, projected, matrix functional structure - ✔✔-oldest, most basic form straightforward hierarchy based clear lines of authority projected structure - ✔✔-clear lines of authority (PM has full authority) SME's assigned project is holistically managed simple, flexible, easy to understand matrix structure - ✔✔-less clearly defined lines of reporting PM defines what needs to be accomplished and establishes a plan, schedule, budget, etc. *functional manager assigns personnel, executes plans weak matrix - ✔✔-matrix structure in which functional managers have primary control over project activities and the project manager coordinates project work strong matrix - ✔✔-matrix structure in which the project manager has primary control over project activities and functional managers support project work PMO - ✔✔-project management office scope, plan, construct, control, close project OPM3 model organizational maturity levels - ✔✔-ad hoc, planned, managed, integrated, sustained level 1: ad hoc - ✔✔-no formal standards, processes, procedures, or resources standard technology and reporting methods are s [Show More]

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