D073 Best Practices: Pre-assessment Questions and Answers Already Passed

An employee was recently promoted to an executive level management position in an organization. Which type of planning will this employee manage in this new role? a. tactical b. strategic c. operational d. contingen ...

An employee was recently promoted to an executive level management position in an organization. Which type of planning will this employee manage in this new role? a. tactical b. strategic c. operational d. contingency b. strategic A manager is asked to initiate activities that will support environmental scanning.Which activity should be used by this manager for this purpose? a. reviewing production b. monitoring competitors c. setting the advertising budget d. implementing a new program b. monitoring competitors A manager, who is acting as an internal consultant, is asked for a product recommendation. Which activity is this manager performing?a. overseeing the work of subordinates b. coordinating work with several departments c. developing a comprehensive long-range plan d. determining appropriate software to be purchased d. determining appropriate software to be purchased A manager is responsible for controlling and overseeing a small company. Which management attribute is needed to undertake this set of responsibilities? a. risk-taker b. changemakerc. visionary d. resource allocator d. resource allocator The chief operating officer (COO) of an organization understands how the various parts of the system are interdependent. The COO also recognizes how the smooth operation of the organization produces value for customers. Which type of leadership skill is being illustrated by this COO? a. technical b. conceptual c. interpersonald. problem-solving b. conceptual A professional is widely recognized in an organization as an effective leader based on a track record of effective interaction with all staff members. The professional consistently handles any situation, positive or negative, that may evolve and does so without using systematic rewards or punishments. Which theory of leadership describes this professional's effectiveness as a manager? a. trait b. behavioral c. contingencyd. transactional c. contingency A manager is focused on how well employees work together as a unit. Which attribute of leadership is this manager exhibiting? a. influencing change b. developing relationships c. specifying the bottom line d. creating strategic direction b. developing relationshipsAn organization has developed a new product that it believes will be very popular during the coming holiday season and wants to make sure it sells as many units as possible. Which strategic operations decision should this organization make to meet this goal? a. Offering the product for a short period of time as a trial b. Analyzing fixed and variable costs for each unit to be produced c. Adding a second shift of workers to help meet customer demand d. Establishing a quality control plan in the existing manufacturing plant c. Adding a second shift of workers to help meet customer demandA new chief executive officer (CEO) is reviewing the duties of the position. The CEO is especially concerned about meeting the responsibilities associated with the strategic functions of the organization. Which activity will be part of these functions? a. Marketing management b. Contracting with vendors c. Increasing website traffic d. Being a good corporate citizen a. Marketing management Which short-term goal addresses a strategic operations decision to meet increased customer demand?a. Increasing production output by hiring more labor b. Decreasing production costs per unit manufactured c. Identifying production processes to measure quality d. Securing third-party contractors to evaluate business a. Increasing production output by hiring more labor A manager is planning long term to track revenue performance and return on investment for shareholders. Which component of the SMART goals has this manager captured in this goal? a. Specificb. Realistic c. Measurable d. Time-bound c. Measurable A manager sets a company-wide goal of completely eliminating the company's dependence on fossil fuels for production within the next two years. Which aspect of SMART goal planning does this represent? a. Time-bound b. Realistic c. Achievable d. Measurable a. Time-boundA manager and board members of an organization want to increase website traffic by 20%. Which aspect of SMART goal planning does this represent? a. Time-bound b. Specific c. Realistic d. Achievable b. Specific An organization has established a long-term strategic planning goal of increasing revenues over the next five years.Which operational strategy supports measurement of goal achievement? a. Identifying the expected timeline for achievement of the goal b. Analyzing revenues over the past ten years to serve as a baseline c. Communicating the percentage of revenue increase expected each year d. Discussing the realistic nature of the goal with staff based upon past performance c. Communicating the percentage of revenue increase expected each year A hospital administrator is tasked with improving the hospital’s rating in the next 12 months. Which SMART goal attribute is identified?a. Realistic b. Specific c. Measurable d. Time-bound d. Time-bound A manager writes the following goal for the hospital emergency department:"Pediatric emergency room wait times will decrease by 10%." Which SMART goal attribute is identified? a. Specific b. Realistic c. Time-boundd. Measurable d. Measurable The manager for a large manufacturer has started planning next year's budget. Having an adequate number of welders will be crucial to meeting department goals, so the type of budget chosen must include wages to ensure the needed level of staffing is addressed. Which type of budget should be used to ensure this item is included? a. Direct labor b. Direct materials c. Capital expenditures d. Selling and administrative a. Direct laborWhich element is part of a manufacturing budget? a. Cost to develop new customers b. Training costs for the company c. Overhead to operate a cafeteria d. Salaries for production managers d. Salaries for production managers What is the purpose behind comparing actual revenue and expenses to expected revenue and expenses? a. To engage stakeholders