Liberty University BUSI 240 quiz 8
Question 1
Scenario B
0 out of 2 points
BarkBark Inc. and Happy Toys Ltd. are considering a merger and are unsure whether their two organiza
...
Liberty University BUSI 240 quiz 8
Question 1
Scenario B
0 out of 2 points
BarkBark Inc. and Happy Toys Ltd. are considering a merger and are unsure whether their two organizations will have a difficult time with clashing cultures. They perform a detailed diagnosis, collecting and analyzing the gathered data about the two merging companies. They identify several overlapping values, which they feel that they can effectively meld into a cohesive new culture.
What type of cultural merge would be worst in this situation?
Question 2
The themes shared most widely by employees represent
Question 3
Rituals are
Question 4
2 out of 2 points
are conscious perceptions about what is good or bad, right or wrong.
Question 5
2 out of 2 points
When merging two organizations, a separation strategy is most commonly applied when
Question 6
2 out of 2 points
Which of the following tends to happen when an organization's culture is misaligned with its external environment?
Question 7
2 out of 2 points
Wells Fargo is now under investigation for its cultural practices. Rewards were given based on meeting account quotas. This practice caused employees to behave
Question 8
0 out of 2 points
Corporate leaders hope will eventually become the organization's culture and guide the organization's decisions and actions.
Question 9
Language is
Question 10
Organizational culture is a(n)
Question 11
Reality shock is
Question 12
Which of the following is true about organizational culture?
Question 13
2 out of 2 points
Which of the following statements is true concerning Lewin's force field model in the context of changes in other cultures?
Question 14
Which of the following will not produce lasting change in behavior?
Question 15
2 out of 2 points
By creating , employee involvement reduces the fear of the unknown and the not-invented-here syndrome.
Question 16
2 out of 2 points
What is the role of future search conferences in the process of organizational change?
Question 17
2 out of 2 points
One problem that communication, learning, and employee involvement have in minimizing resistance to change is that they
Question 18
2 out of 2 points
Cross-cultural differences suggest that a more perspective is required for organizational change to work effectively in this era of globalization.
Question 19
Scenario C
0 out of 2 points
BusCorp wants to introduce a new procedure to improve how customer requests are handled. This change will require employees to break old routines and adopt new role patterns. They decide to adopt two new programs. One asks the employees to learn how to work as teams as the company changes. The other involves forming task forces within the company to help determine new customer service practices.
BusCorp's second half of their strategy is the formation of task forces to minimize resistance, or a(n) strategy.
Question 20
Action research is
Question 21
Scenario D
2 out of 2 points
Trendy Fashions, a large retail chain, is experiencing conflict and organizational politics among its managers. The company's customer service ratings are suffering, and managers are pointing to other departments as the cause of the problem. The conflicts and politics are further contributing to the customer service problems. The CEO of this chain has just heard about the appreciative inquiry process and thinks this might be a good technique to use to improve this situation. He needs more information on this process.
The CEO will need to know that the first step in his appreciative inquiry change effort will begin with:
Question 22
2 out of 2 points
is a form of influence that involves the promise of benefits or resources in exchange for the target person's compliance with the influencer's request.
Question 23
In organizational change, unfreezing may occur by
Question 24
2 out of 2 points
The unfreezing process requires that participants disconfirm their existing beliefs,
sometimes including their own competence at certain tasks or interpersonal relations, thus creating an ethical dilemma of
Question 25
One problem the learning strategy has in minimizing resistance to change is that it
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