Research Paper > Assessment Support performance management processes BSBHRM403

Contents Assessment Support performance management processes BSBHRM403 Assessment Guidelines. 3 Assessment Schedule. 4 Task 1: Performance management review.. 5 Task 2: Presentation to promote the performance man ...

Contents Assessment Support performance management processes BSBHRM403 Assessment Guidelines. 3 Assessment Schedule. 4 Task 1: Performance management review.. 5 Task 2: Presentation to promote the performance management system.. 31 Task 3: Recommend improvements to performance management. 65 Assessment methods and tasks. 80 Assessment mapping summary. 81 Record of Assessment Outcome. Error! Bookmark not defined. References / recommended resources. 82 Assessment Guidelines Assessment You are advised to commence work on your assessment from week 1 and must be submitted by the due date. 1. All assessment tasks must be completed and uploaded online in RTO Manager (gbc.rtomanager.com.au) for being marked by your assessor. 2. Please read all instructions before starting each assessment. 3. Where you are required to submit documentation for an assessment, it must be attached to your assessment booklet. 4. Your trainer will not be able to assist you in answering questions. However, your trainer will address any issues concerning questions requiring further explanation. 5. You may refer to your student learner guide/student resources or any other relevant resource when completing your assessment. Do not quote directly from the notes. You should answer questions in your own words, except where it asks you to quote. 6. You have access to computers which are equipped with Microsoft suite of products and printing facility is available at nominal cost Assessment Schedule | Week | Tasks to complete | Learner Sign off | Trainer Sign off / Date | Comments | Week 1 | Task 1: Written Report | | | | Week 2 | Task 1: Written Report | | | | Week 3 | Task 2: Oral presentation | | | | Week 4 | Task 2: Oral presentation | | | | Week 5 | Task 3: Written test (scenario-based) | | | | Week 6 | Task 3: Written test (scenario-based) | | | Comments/feedback to participant | | | | | Task 1: Performance management review Performance objective You will demonstrate the underpinning skills and knowledge required to review and report on performance management infrastructure such as policies and procedures and their implementation to meet the strategic aims of organisations. Assessment description You will review simulated business documentation that is provided, such as strategic planning, policies and procedures, and transcripts of interviews. You will then write a report outlining the strengths and weaknesses of the performance management system with respect to business strategic aims. Procedure 1. Read the simulated business documents for Coral Cape Lodge’s performance management system (see appendices – 1 -6 below). Note: For the purposes of this assessment, assume the documents in the appendices are all that exist for the organisation. Before you start writing the report, ensure that all positions have current position descriptions specifying key requirements of the role? For example, try to identify lack of job descriptions for all roles, inadequacy of job descriptions for employees to understand role expectations etc. 2. Write a 2–3 page report outlining the strengths and weaknesses of the performance management system. Include in the following in your report. a. A brief (around one paragraph) executive summary of your report. b. A review, including analysis and discussion, of the strengths and weaknesses of the performance management system with respect to: i. the adequacy of performance plans ii. performance indicators, including whether managers have provided appropriate performance indicators and whether they are useful in terms of performance management and the aims of the organisation iii. performance appraisal meetings, including whether performance appraisal meetings have been held in accordance with organisational policies and procedures iv. acknowledgement of good performance and addressing underperformance, including warning procedures, whether organisational procedures have been followed, or if such procedures exist; include reference to the human resources cycle in review of these elements v. available procedures for review of appraisals and grievances, including: 1. where there is disagreement about outcomes 2. issues regarding privacy of personal information; refer to privacy policies c. A list of behaviours and triggers that contribute to conflict d. How to implement strategies to moderate conflict. e. Listing of strengths and weaknesses and how they relate to organisational goals or strategies f. A list of recommendations for improving the performance management system, including: i. at least one recommendation for each of the review points above ii. at least one recommendation for the secure storage of documentation and maintenance of privacy. Justify your recommendations in terms of the strategic aims of Coral Cape Lodge and the human resources cycle. 3. Submit the report to your assessor at the agreed time in accordance with the specifications below. Keep a copy for your records. Specifications