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Organizational analysis Copy.docx BA61172 Organizational Analysis BA61172G620 Organiz

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Organizational analysis Copy.docx BA61172 Organizational Analysis BA61172G620 Organizational Theory Campbellsville University Organizational Analysis of Home Depot Home Depot is multinational ... retailer which is mainly focused on home improvement things. They sell mostly wood, concrete, pipe, gardening utensils, electric wiring etc. All things which they sell helps to improve the home needs. Home Depot the idea started in a coffee shop. The dreamers Bernie Marcus and Arthur blank had an idea to establish a retail shop where each product should help the home improvement. They started their establishment with the help of investment banker Ken Langone and merchandising guru Pat Farrah. They have started two stores in Atlanta in following year 1978. The business goal they started their work through the business is â€œBILL OF RIGHTSâ€. They say that the customer should get the best product and the best assortment, quantity and the price, till then they have introduced a customer executive who helps to purchase and shift their products to the delivery can. These customer support people are well trained to help their customers in terms of identifying their product in the Iles, demonstrating etc. The heart of their business is well trained customer experts who has ability to train the customers at the instant on any power tools and hardware machine. Those were the time in USA these hardware tools were only used by the professionals, but after the Home Depot and their customer service it helped many customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . . [Show More]

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