Chapter 7 Questions and answers. Graded A+. 100% pass rate.

Document Content and Description Below

_____ refers to a process of systematically developing training to meet specified needs. A. Role-play B. Recruitment C. Simulation D. Instructional design E. Organization analysis - �... �✔D. Instructional design Which of the following consists of an organization's planned effort to help employees acquire job-related knowledge, skills, abilities, and behaviors? A. attrition B. benchmarking C. training D. compensation E. recruitment - ✔✔C. training _____ refers to a process of systematically developing training to meet specified needs. A. Role-play B. Recruitment C. Simulation D. Instructional design E. Organization analysis - ✔✔D. Instructional design Ensuring that employees are ready for training in terms of their attitudes, motivation, basic skills, and work environment is the _____ step of the instructional design process. A. first B. second C. third D. fourth E. fifth - ✔✔B. second Which of the following best describes a learning management system? A. a team of trainers and human resource professionals who are responsible for planning and conducting the training programs in an organization B. the process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary C. a software application that automates the administration, development, and delivery of training programs D. a process for determining the appropriateness of training by evaluating the characteristics of the organization E. the process of determining individuals' needs and readiness for training - ✔✔C. a software application that automates the administration, development, and delivery of training programs The human resource department of Brown Industries, a consumer electronics manufacturer, wants to set up a learning management system for its global sales force. This way, sales personnel can get training in new models and product lines even while on the road, and managers can ensure their employees are keeping up-to-date. The HR manager looks into "training systems" and identifies five top results. Which of the following systems describes a learning management system? A. Performa: software used by HR departments to evaluate job performance B. Recruit Plus: software used by HR department to administer tests to job candidates C. Crimson: a system that automates the process of administering and delivering training D. K-Learn: software for the creation of training videos E. E-Valuate: an assessment tool that evaluates employees' readiness to learn new skills - ✔✔C. Crimson: a system that automates the process of administering and delivering training Which of the following best describes needs assessment? A. It is the process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training are necessary. B. It is a combination of employee characteristics and positive work environment that permit training. C. It is a process that evaluates the monetary needs of employees that will motivate them to undertake a training program. D. It is an application that automates the administration and delivery of a company's training program. E. It is the process to determine employees' characteristics to ensure their readiness for training. - ✔✔...A. It is the process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training are necessary. Organization analysis looks at training needs in light of the A. readiness of employees for training. B. employee's strategy toward achieving organizational goals. C. management's support for training activities. D. monetary incentives the management has promised its employees. E. severance package deal for a particular batch of employees. - ✔✔C. management's support for training activities. According to your text, managers will be most likely to support training if A. there are no other solutions available for them to try. B. it is not overly expensive. C. it will solve a significant problem. D. they do not have to participate in it. E. it will result in minor improvements. - ✔✔C. it will solve a significant problem Which of the following questions can be answered by performing a person analysis? A. What are the tasks that require more training? B. How will the training be carried out? C. Are employees ready for training? D. Does the organization have the infrastructure to support training? E. Are there any impediments to implementing a training program? - ✔✔C. Are employees ready for training? In a person analysis, which of the following is a primary variable that can be affected by training? A. the organization's input B. performance feedback C. the employee's ability D. positive consequences to motivate good performance E. the employee's motivation - ✔✔C. the employee's ability Which of the following is a characteristic of task analysis? A. It does not require knowledge of the work environment. B. It is independent of time constraints or deadlines. C. It results in an assessment of employees' readiness for training. D. It is usually conducted along with person analysis. E. It helps in determining individuals' needs for training. - ✔✔D. It is usually conducted along with person analysis. Which of the following processes identifies the knowledge, skills, and behaviors that should be emphasized by training? A. person analysis B. task analysis C. transactional analysis D. trend analysis E. regression analysis - ✔✔B. task analysis Cognitive ability is defined as the ability of a person to A. collect information, organize it, and share it with one's team members. B. understand the skills of one's team members. C. climb walls, complete rope courses, climb ladders, or make trust falls. D. express positive attitudes toward an organization's training programs. E. use written and spoken language, solve math problems, and use logic to solve problems. - ✔✔E. use written and spoken language, solve math problems, and use logic to solve problems. _____ is the limit on training's effectiveness that arises from the conditions within the organization. A. A simulation B. Social support C. A situational constraint D. Psychological mindedness E. Experiential conflict - ✔✔C. A situational constraint _____ refers to the ways an organization's people encourage training. A. Situational constraint B. Employee orientation C. Benchmarking D. Social support E. Experiential program - ✔✔D. Social support Which of the following is a characteristic of effective training objectives? A. disclaimers to prevent exaggerated expectations B. specified costs associated with the training C. specified methods of performance e [Show More]

Last updated: 3 years ago

Preview 1 out of 31 pages