Business > CASE STUDY > Simulation_Reflection_Paper.docx Mursion Simulation Reflection Western Governors Univers (All)

Simulation_Reflection_Paper.docx Mursion Simulation Reflection Western Governors Univers

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Simulation_Reflection_Paper.docx Mursion Simulation Reflection Western Governors University Mursion Simulation Reflection In this paper I will be discussing how and what social-emotional intellige... nce power skills were used during the Mursion Simulation, three different strategies for how I will implement the â€œIHI Framework for Improving Joy in Workâ€ and what I learned after the simulation, and in making my Mind Map and the force field analysis. During the simulation, several social-emotional intelligence skills were used by all parties. From the self-awareness category, Raymond expressed gratitude by thanking me for taking the time to meet with them in the beginning as well as at the end of the meeting. Jenna was being mindful by apologizing to Raymond that the medication reconciliation and education review was falling onto the nurses responsibility. I think I was being patient by allowing both parties to express their sides. In self-management I solicited what each managers goal would be. I felt they both came in with a goal in mind of what they needed from the other side. There were several skillsets used from the interpersonal communication category including active listening, compassion, caring and consideration, relationship building, and teamwork and collaboration. We were verbally communicating, we all used active listening, making eye contact as necessary, and Jenna turning and addressing Raymond when she spoke directly to him. Raymonds idea of shadowing each other was a great example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . . [Show More]

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