week 5paper.docx LEADERSHIP Leadership and Communication in Retail 21st Communication an
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week 5paper.docx LEADERSHIP Leadership and Communication in Retail 21st Communication and Leadership Paper -1 Capella University Leadership and Communication In Retail As a leader in retail, I am engaged in communication daily and in many different forms. Retail is a fast paced, ever changing environment with unique dynamic settings, especially during this post pandemic time. To be an effective leader you must also become an effective communicator. This paper will show communication and leadership styles as a leader in a retail environment and how different leadership roles can impact said environment. The Situational Theory Role of Retail Most of my communication on a daily basis is face to face, the most effective way to communicate. This way I can ensure that my message is instantly received. However, how am I ensuring I am an effective communicator and leader? Situational theory leadership is pretty much the basis of management training in my organization. It was referred to as RSL training, responsible store leadership and is now no longer used. Our goal is to ensure we have a balanced work force of associates in the participating style of the situational theory model. Here the leader and employee are sharing ideas and asking for input instead of barking out demands, that of the telling style. I cycle through Hersey and Blanchards situational theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . .
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