Business > CASE STUDY > D024 Reflection Paper.docx D024 Using Power Skills to Handle Difficult Situations Col (All)
D024 Reflection Paper.docx D024 Using Power Skills to Handle Difficult Situations Col
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D024 Reflection Paper.docx D024 Using Power Skills to Handle Difficult Situations College of Health Professions, Western Governors University Using Power Skills to Handle Difficult Situations W... orking in a leadership role as a RN will require the use of our skills to manage a difficult situation. Depending on each individual s skill set will determine how that person will manage the situation. In order to improve reactions to these situations, professional nurses will need to understand social and emotional intelligence. Emotional intelligence is understanding your own emotions before reacting in order to respond appropriately. There are five Social and Emotional Power skills listed in Professional Presence and Influence: Unit 4. They are self- awareness, self-management, interpersonal communication, executive functions and social awareness (Western Governors University, 2021). The mastery of these five powe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Show More]
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