Business > STUDY GUIDE > Troy University - MGT 6681 Final Exam Study Guide. Latest 2021 (All)

Troy University - MGT 6681 Final Exam Study Guide. Latest 2021

Document Content and Description Below

Troy University - MGT 6681 Final Exam Study Guide. Latest 2021.Chapter 1 – Managing Change Communication is another issue that is typically involved throughout the change process There are two mai... n reasons for this. First, designing a change process is a task with both technical and creative components; blending these components can in many circumstances be a challenging business involving much trial and error. Second, what works depends on organizational context, which is not stable but which can change suddenly and in unpredictable ways. Chapter 2 – Images of Change Management Change agent typically referred to an external expert management consultant who was paid to work out what was going wrong in an organization and to implement change to put things right. Internal change agents usually have a better understanding than outsiders of the changes that would lead to improvements. - The first concerns the assumption that large-scale transformations are more meaningful and potent, and are therefore more valuable than small-scale change. - The second flaw in the argument concerns the belief that the contrasting definitions of these management and leadership concepts will survive contact with practice. They do not. The Six-Images Framework - Two images – Controlling and shaping - Three Broad images of change outcomes – intended, partially intended, and unintended Images of Change Management This stands for planning, organizing supervising, directing, coordinating, reporting, and budgeting— activities that the change manager, as well as the general manager, may be expected to carry out. Three broad strategies for producing intentional change: Six Images of Change Management 1-The director image views management as controlling and change outcomes as being achievable as planned. 2-In the navigator image, control is still at the heart of management action, although a variety of external factors mean that, although change managers may achieve some intended change outcomes, they may have little control over other results. 3-In the caretaker image, the (ideal) management role is still one of control, although the ability to exercise that control is severely constrained by a range of internal and external forces that propel change relatively independent of management intentions. Life-cycle theory views organizations passing through well-defined stages from birth to growth, maturity, and then decline or death. [Show More]

Last updated: 2 years ago

Preview 1 out of 24 pages

Buy Now

Instant download

We Accept: