Business > CASE STUDY > BBA2026 Unit III Article Review.docx Running Head: UNIT III ARTICLE REVIEW Unit III (All)
BBA2026 Unit III Article Review.docx Running Head: UNIT III ARTICLE REVIEW Unit III
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BBA2026 Unit III Article Review.docx Running Head: UNIT III ARTICLE REVIEW Unit III Article Review Columbia Southern University Unit III Article Review Stephan C. Yungbluth and Stephen E. Joh... nson (2010), in œWith Respect to Emotion in the Dominion of Rationality: Managing Conflict Through Respectful Dialogue , address the challenges of conflict management through the lens of validating other s emotions during communication. They assert that when individuals approach interpersonal conflict using civility and politeness, conflict can be managed while not necessarily being resolved. The article further emphasizes that conflict presents an opportunity for individuals to exercise a rational approach to conflict, while acknowledging that humans often communicate as a reaction to emotional triggers. Respectful dialogue allows those communicating to remove the competitive aspect of conversation, thus the conflict. Yungblu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Show More]
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