Business > CASE STUDY > Task 2 D024 121120.docx D024 Western Governors University Professional Presence and Infl (All)
Task 2 D024 121120.docx D024 Western Governors University Professional Presence and Infl
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Task 2 D024 121120.docx D024 Western Governors University Professional Presence and Influence “ D024 Task 2 D024 D2A-Evaluation of Skills During Simulation Emotional intelligence is described as... a type of intelligence that involves the ability to process emotional information and use it in reasoning and other cognitive activities ("APA dictionary," n.d., p. 1). During the Mursion activity, I learned that I could definitely improve my social-emotional intelligence power skills. This became increasingly more evident as I started to lead my staff through the COVID Pandemic, and this Mursion experience brought it even more to light. Raymond Mullin, RN and Jenna Zielinski, PharmD, reacted to my change proposal with pushback and intimidation, respectively, which required me to reflect on my social-emotional intelligence skills to provide an effective conflict resolution strategy. Raymond lacked empathy and the ab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Show More]
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