Business > CASE STUDY > Old Dominion Satellite Solutions, LLC Business Plan Executive Summary A1. Company Identi (All)

Old Dominion Satellite Solutions, LLC Business Plan Executive Summary A1. Company Identi

Document Content and Description Below

Old Dominion Satellite Solutions, LLC Business Plan Executive Summary A1. Company Identification: Old Dominion Satellite Solutions, LLC is located in the City of Charlottesville, VA and specializes ... in satellite and telecommunication services and products for homes and businesses. A2. Mission of the Company: The mission of Old Dominion Satellite Solutions, LLC is to â€œkeep the country connectedâ€, as we say, and provide our clients the very best customer service experience while giving back to our community. Not only are our services beneficial to those who live or work too rurally for access to a cable or fiber TV and Internet service provider, but also to those who desire different TV provider options, a backup solution for their business, or travel and leisure options. ODSS strives to make every client feel as if they have received an individualized, honest, professional, and painless transaction and results with greater value than what the client spent. A3. Business Goals: Old Dominion Satellite Solutions first goal is to maintain an average of 90 percent, or better, customer satisfaction rating over the first 12 months of operations. This will be measured by analytics from ratings and reviews from social media and search engine platforms and customer satisfaction surveys clients receive after transactions and installations. The second goal is to double the client base each quarter for the first 12 months of operations. This goal will be achieved through our multiple marketing initiatives, participating in local events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . . [Show More]

Last updated: 2 years ago

Preview 1 out of 30 pages

Buy Now

Instant download

We Accept: