Business > CASE STUDY > TASK 3 C801.docx C801 Health Information Law and Regulations C801 TASK 3 Part A One (All)
TASK 3 C801.docx C801 Health Information Law and Regulations C801 TASK 3 Part A One
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TASK 3 C801.docx C801 Health Information Law and Regulations C801 TASK 3 Part A One mistake in the scenario is when the nurse abruptly stops Sue in the hallway telling her about an irate teleph... one message. The nurse had a patient with her because she was taking the patient to a room. The nurse spoke to Sue in an abrupt manner in the hallway which is unprofessional and could cause a breach. This is a compliance issue due to the way in which the nurse reported the complaint. Sue should work together with the compliance department to create a procedure on how complaints are reported in the clinic. They should be reported in person in the managers office or by email only. Sending this new procedure out to all staff and having them sign off that they have read and understand it will help with reoccurrences. This will help prevent abrupt complaints being reported in areas that patients or others mi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Show More]
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