Business > CASE STUDY > COM FP3700 Assessment2 1.docx Running head: INSTITUTIONAL CONFLICT (All)

COM FP3700 Assessment2 1.docx Running head: INSTITUTIONAL CONFLICT

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COM FP3700 Assessment2 1.docx Running head: INSTITUTIONAL CONFLICT 1 COM FP3700 Institutional Conflict Capella Universit... y Introduction Conflict can occur in any workplace and managers need to know how to resolve it in order to see productive growth. According to CSPOnline (2019), a study showed that conflict cost organizations in the U.S. alone an estimated $359 billion annually and affects nearly 85% of employees in the workforce. The purpose of this paper is to determine why conflict occurs and provide some resolution strategies to assist an organizations leadership team. Why Does Conflict Occur There are many reasons why conflict can occur in the workplace. Five such reasons are: 1. Leadership conflict “ leaders come in all different forms. Some are strict while others are laid back; this can cause conflict in the workplace if employees don™t agree with the way matters are handled. 2. Personality based conflict “ everyone has different personalities and behavior styles however they don™t always get along. This form of conflict can result in arguments or a toxic work environment if left unchecked. (Atlas Staffing n.d.) 3. Resistance to change “ it is natural for most individuals to be resistant to change. Change can be stressful as people are comfortable in their ways they are familiar with. Generally change is met with confusion or anger. 4. Unclear job expectations “ every job comes with a set of responsibili. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . . [Show More]

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