Business > CASE STUDY > DAT210 Milestone Two.docx DAT-210 Milestone Two Research Proposal Southern New Hampshi (All)

DAT210 Milestone Two.docx DAT-210 Milestone Two Research Proposal Southern New Hampshi

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DAT210_Milestone_Two.docx DAT-210 Milestone Two Research Proposal Southern New Hampshire University DAT-210 Milestone Two Research Proposal Provide an evaluation of Daniel™s problem statement ... and research questions. Use the following criteria: The background of the problem is clear. The introduction encompasses the criteria for a well-rounded problem statement. It has identified two possible issues concerning customer complaints and focuses on which issue is more feasible to resolve. It poses a main research question. However, the research question is a bit broad and may be too vague to properly solve. The goal of the research project is clear. The goal of the project is clear in consideration of the problem statement. Their goal is to study the correlation between delays and the customer™s reaction. They currently work with outdated equipment which makes delays inevitable. Instead of focusing on equipment upgrades they chose to focus on the customer™s experience when experiencing the delays. Their goal is to find out what exactly aggravates customers about the delays. The problem statement is formulated in a neutral and unambiguous way. CAP Airlines have formed a neutral problem statement. The problem statement is precise and specific. The problem statement specifically states what CAP airlines is looking to achieve by the study that they are researching. They are studying behavioral concepts of customers when faced with delayed flights. They are taking data from previous s. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Show More]

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