WGU-C235 - Training and Development PA, Exam Review sections. Verified, rated A+

WGU-C235 - Training and Development PA, Exam Review sections. Verified, rated A+ Human capital - ✔✔-A company with limited resources wants to compete successfully in a rapidly changing environment against larger, m ...

WGU-C235 - Training and Development PA, Exam Review sections. Verified, rated A+ Human capital - ✔✔-A company with limited resources wants to compete successfully in a rapidly changing environment against larger, more established organizations. The company provides training regarding tacit knowledge in an effort to differentiate itself in a strategic way. What is an intangible asset on which the company can build a sustainable competitive advantage? Training - ✔✔-Human resource professionals offer a series of programs and activities that include orientation, diversity, and total quality management. Which activity is the human resources department performing? A continuous cycle - ✔✔-What does the ADDIE model suggest? A company requires employees be at least 28 for promotion and will not hire employees under age 18. - ✔✔-Which practice is allowed under the Age Discrimination in Employment Act of 1967 (ADEA)? Acquiring & Influencing - ✔✔-What are two stages of human resources competency? Determine traits of employees who are leaders & Identify the organization's top-performing leaders - ✔✔-Which two actions are performed to develop a competency model for a leadership position in an organization? Role play method and behavior evaluation - ✔✔-An organization has determined managers need training on employee coaching. Through coaching, managers engage employees in conversations to reflect on their experiences and take action targeted toward high levels of performance and personal and professional growth. Which training method and related evaluation levels will ensure that managers have the capability to coach employees accurately and effectively? Senior leaders - ✔✔-A large company is re-evaluating its current training and development programs and has charged the human resource development director with conducting the needs assessment. A key component that will help to shape the new programs is the amount and type of resources the organization intends to commit to training. Whom should the director contact for this information? Starting with a problem-centered approach with immediate applications - ✔✔-An adult education class in engineering starts out discussing the subject briefly and posing several basic questions. The class is then given several formulas related to the questions at hand, and the instructor begins working through examples to demonstrate how the questions can be answered. Which principle of adult learning is being used in this case? Converger & Accommodator - ✔✔-A training program uses experimental learning experiences in which the trainees discuss new technologies with the firm's best employees. The trainees are then given the opportunity to test the products and give their opinion about their quality. Which two types of learners would benefit from this training? Choose 2 answers Acknowledging and applying personal experiences - ✔✔-Which adult learning principle has been used when adult learners tie the training content to their job tasks? Job rotation - ✔✔-An employer wants to have managers become familiar with all of the positions they will be supervising by having the managers perform each job themselves. Which type of training and development method is appropriate in this situation? Classroom lecture - ✔✔-Participants in a training program need to gain overview information on a topic about which they know little. The number of participants in the training is very large, and the trainer is an expert in the field. Which delivery method is appropriate for this training setting? Knowledge of learning theories - ✔✔-Which expertise is critical in instructing a group of adults? Conference center with round tables - ✔✔-An organization decided to implement a new service, and they are providing training to employees so they can learn the new process. The training is expected to be highly interactive. Which venue should be selected for this training? A blended class approach with an asynchronous online component - ✔✔- Stable, orderly learning environment - ✔✔-Which type of training do traditionalists prefer? Technology utilization - ✔✔- Trainees apply what they learned in training - ✔✔-What indicates transfer of training? Teach the employees self-regulation skills during the training program. - ✔✔- Identifying ways to make the training more enjoyable for participants - ✔✔-Which benefit does an organization get from using reaction feedback for evaluating its training programs? Evaluation - ✔✔-Which category is reached when an evaluator rates an employee as achieving the highest level of learning? 30% - ✔✔- Selecting an appropriate offer - ✔✔-What is a major task of the organizational entry stage of career development? Increased employee retention - ✔✔-What is a direct benefit of a new employee orientation program? Highlighting key policies and procedures - ✔✔-What is an important role of human resources during the new hire process? An organization-level, lecture program - ✔